Companies have been repeatedly bombarded during the past year with advice to “pivot, pivot, pivot!" Many successful small and medium business owners have struggled with incorporating digital transformation into their already successful business models - particularly those who have enjoyed years of success. This online session will cover the introductory concepts and theory of artificial intelligence and digital transformation as applied to business operations, including:
How to find process bottlenecks in your SOPs
How to design a digital transformation roadmap
What is a transformation audit
The importance of culture in change management when approaching technological change
How to determine which AI service providers are best suited to your business
